Professional Customer Care Services.
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Done right.
We're not reinventing the wheel, we're applying years of experience to increase retention and
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"Super easy to work with, super reliable, and it honestly feels like they’re part of our own crew."
— Marina Lutovac Lalic
Owner & Business Director, BRE BUZZ
Why us?
01.
Smooth Flow
02.
Experience
03.
Our Agents
04.
Safety
05.
LOCATION
06.
Languages
What you don't like
We’ve already solved
I don't feel my user data is safe
We treat your data with care
Churn, churn, churn...
#stopthechurn
I need to scale quickly
Service turn-around of 24h
Integration is gonna take time
We use whatever tool you use. No exceptions
My support team lacks consistency when using unvetted freelancers
Only hiring highly-skilled professionals with years of expertise
Start scaling today
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and get your business flow back.
Start scaling today
#stopthechurn and get your business flow back.
What are our clients saying?
“The key differentiators for us were SageFlow’s flexibility, professionalism, and commitment to deadlines. Partnering with SageFlow eliminated the need for extensive training and onboarding, as their experienced agents were already well-versed in our industry. Customer inquiries were managed efficiently and professionally, ensuring timely responses and contributing to a strong retention rate. “
ZACHARY HEDGES
CEO, AIMI Automation
“Teaming up with SageFlow has been awesome - they just get us! Super easy to work with, super reliable, and it honestly feels like they’re part of our own crew. “
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MARINA LUTOVAC LALIC
Owner & Business Director, BRE BUZZ
“At BRIGHT, maintaining a strong and reliable customer support team has been essential for managing our high-profile clients. Timely and accurate responses were a top priority, complementing our engineering team’s technical expertise. SageFlow’s onboarding process was swift, and their teams seamlessly integrated into our existing infrastructure, ensuring a smooth and efficient collaboration“
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IVAN MITIC
COO, BRIGHT Engineering Solutions
What are our clients getting?
AIMI Automation
Task
AIMI Automation, a forward-thinking AI-driven marketing automation company, needed an internal operations specialist who could immediately integrate into ongoing projects.
Results
Enabled additional QA processes
Freed up executive time
Increased project delivery speed
Gained valuable external insights
Read full case study
Not sure about the flow?
Where is Sflow based?
We are based in Belgrade, Serbia. However, we work across ALL time zones and in multiple languages.
How does Sflow hire agents they work with?
We don't hire, our agents are hand-picked colleagues and partners we have long-standing experience working with and can vouch for their excellence.
Are there any additional or hidden fees?
At Sflow transparency is one of our core tenets. There are no hidden fees, additional charges or extra payments.
Do you prefer dogs or cats?
Sflow loves all animals equally. Our office pet is an alligator.
Do you provide outsourcing models that let me stay in control of daily operations?
Yes, we offer the flexibility to integrate our agents into your teams, while they remain on our payroll.
How does onboarding work at Sflow?
Our onboarding is between 2 to 4 weeks. This could be more, depending on the complexity of the project.